Last updated: July 25, 2023
Helios AMC, a Company incorporated under the Companies Act, 2013, has been appointed as the Investment Manager to the Schemes of Helios Mutual Fund.
Helios Trustee Pvt Ltd (Trustee Company) is the Trustee to the Mutual Fund.
Helios Capital Management Pte Ltd is the Sponsor of the Mutual Fund.
Helios AMC (AMC) either directly or through third party service providers engaged by the AMC (Service Providers) such as the Registrar and Transfer agents, collects, receives, possesses, stores, deals or handles information received from investors/client/customers whether existing or prospective.
Such information can be personal and sensitive in nature as per the indicative list given below:
The aforesaid information is being collected by the AMC/Service Providers as part of application processing for investment and to also ensure safe subscriptions/redemptions through points of acceptance in physical form, website, online portals, and such other mode. The said information is also being collected to be compliant with the Know Your Client (KYC) norms under the Prevention of Money Laundering Act, 2002, (PMLA), the rules issued thereunder, and guidelines and circular on Anti- Money Laundering issued by SEBI and SEBI (Mutual Funds) Regulations, 1996 as amended till date.
The AMC may also call the investors to inform them with respect to the other products or services offered by the AMC. The aforesaid information is the basis of our ability to provide investors with good, qualitative, timely and efficient service, while also keeping the information and data provided totally secure and confidential.
Security Standard & Measures
Helios AMC adopts reasonable security practices and procedures and will protect your Personal Data by reasonable security safeguards appropriate to the sensitivity of the Personal Data, consistent with generally accepted standards of commercial business practice, which includes, technical, operational, managerial and physical security controls in order to protect your Personal Data from unauthorized access, or disclosure while it is under our control.
We permit only authorized employees who are trained in the proper handling of customer information, to have access to aforesaid information. The engagement with third parties shall contain terms to protect client confidentiality and follow a non-disclosure or restricted disclosure policy. Further, the employees who violate the privacy and confidentiality promise shall be subjected to disciplinary action as appropriate.
We shall reveal only such information to external authorities as may be found relevant and necessary in order to comply with the applicable laws of the land and to third party service providers to ensure smooth functioning of the activities as may be prescribed under applicable laws like Registrar and Transfer Agents/distributors/banks/sub-brokers/call-centers/custodians/depositories and such other entities/persons. By using our website or by agreeing to transact with us, you agree to the above sharing of information during your relationship with us. We may also be required from time to time to disclose investors/customers/clients’ personal information to governmental or judicial bodies or agencies or our regulators based on their requirement to comply with the applicable laws including cyber laws. In addition to the above we may also use the information shared by investors/clients/customers to contact investors/clients/customers regarding the products and services offered by us and seek feedback on the services provided. Further, such information may also be used by us to generate statistics and reports and/or to protect and defend the rights, interest and property of the Mutual Fund, AMC, Trustee Company, Sponsors & its affiliates and directors and/or to enforce legal rights or provisions of the Scheme related Documents of the Mutual Fund viz. Scheme Information Document (SID), Statement of Additional Information (SAI) and Key Information Memorandum (KIM). Further, it may be noted that Internet Protocol (IP) addresses, browser supplied information and site session information may be recorded as part of the normal operations and for security monitoring purposes.
It is our endeavor to ensure that the Customer’s Privacy is protected at all points in time. The customers/clients (whether existing/prospective) must ensure to recheck the information or data being provided to the AMC or any person acting on its behalf. The AMC and any person acting on its behalf shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by the customers/clients (whether existing/prospective).
User Consent & Choice
Data collection and processing:
You also consent to our practice of collection, storage, processing, usage and disposal of your information as described in this policy. If you are a customer, we have right to collect, store, process and share your information to continue effective servicing as per required operational needs and regulatory obligations. If you do not allow us to collect, use, process, store and share your information, we may not be able to process your transactions and service requests completely or correctly. Information that is mandatorily required for processing any of your transaction or services request, is indicated specifically, e.g., a ( * ) mark with note stating, ‘mandatory field’, for fields without such indicators, you have right to choose not providing such information. You also have right to request more information on your information collection, use, storage, sharing etc. by sending request through an email email@example.com
You understand and consent to Helios AMC taking third-party services for transactions processing, issuing account statement, payment gateway, customer servicing etc. These services require sharing your information with the respective service provider. With defined contractual obligations, Helios AMC ensures required information security measures by the respective third-party service provider. Further, despite our efforts to protect investors’/customers’/clients’ privacy, if unauthorized persons breach security control measures and illegally use such sensitive/personal data or information, Helios Mutual Fund, Helios AMC, Trustee Company, Sponsors and its affiliates and Directors shall not be held responsible/liable.
If you know or have reason to believe that your account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support.
Investors/ Customers/ Clients shall be covered by the terms of this Policy upon visiting other websites from the website of Helios AMC.